This Privacy Policy applies to all websites, applications, and services operated by Terminal X, a product of Project Pluto, Inc., except where a separate privacy policy is provided. References to “we”, “our”, or “us” refer to Terminal X and Project Pluto, Inc.

By using our services, you acknowledge that you have read and understand this Privacy Policy and agree to its terms. If we make changes, we’ll post them here with a new “Last Updated” date. Where applicable, we will notify you of any significant changes. These terms were last updated on: May 12, 2024.

1. What This Policy Covers

This policy outlines how we collect, use, store, and share your personal information when you engage with Terminal X through our websites, applications, and services, including newsletters, event registrations, surveys, customer service interactions, or otherwise.

2. What Is Not Covered

This policy does not apply to:

• Information collected for editorial or journalistic purposes.

• Anonymous or aggregate data that cannot reasonably identify you.

• Publicly available or business contact information as defined by privacy laws.

• Third-party services, websites, or platforms linked from our digital properties.

3. What We Collect and Why

We collect information from:

• Information you provide (e.g., through signups, surveys, or purchases).

• Information automatically collected (e.g., IP address, browser type, and cookies).

• Information from third-party sources where permitted.

Uses include:

• Creating a customized experience

• Internal analytics and product improvement
  Communication regarding the services you use

• Security, fraud prevention, and legal compliance

• Service and account administration

4. Your Consent

By using our digital properties, you consent to the collection and use of your information as described and our Privacy Policy. For sensitive data or where required, we will seek explicit consent.

You may opt out of certain uses or access/update your information by contacting [email protected].

Email Notifications

By creating an account with us, you agree to receive email notifications from us, including various product upgrades and announcements. You can change your notification setting at any time by contacting us.

5. Our Website Browser Cookies

Our websites may use cookies to enhance your browsing experience. When you visit our website, you may choose to:

• Accept all cookies

• Customize your cookie preferences

• Decline all cookies

You can change your selection at any time using the “Change cookie preferences” link in the footer. Your browser may also allow you to refuse cookies or notify you when a cookie is being sent. Please note: disabling cookies may affect site functionality.

6. How We Protect and Store Your Information

Project Pluto, Inc. uses a combination of physical, technical, and administrative safeguards to protect personal information from unauthorized access, alteration, disclosure, or destruction.

Security measures include:

• Restricting physical access to servers

• Employing up-to-date system security features

• Using encrypted and secure cloud storage

• Staff training on data security practices
  Maintaining minimal paper records

• Requiring third parties to adhere to strict security standards
  
  

While we take reasonable steps to secure your information, no method of transmission over the internet is 100% secure. You are responsible for keeping passwords confidential. We encourage the use of strong, unique passwords.

Storage:

Personal data may be stored on Project Pluto, Inc.'s secure servers or through authorized cloud providers. Third parties storing data on our behalf do so solely for that purpose and are contractually bound to protect it.

Data Management:
We only retain the user-selected content (e.g., integrated documents or uploaded files) needed to deliver services. No customer data is used to train generalized AI or ML models. Customers retain full control over their content and can purge data at any time.

We do not sell or rent personal data to third parties for any purpose.

7. How Long We Keep Your Personal Information

We retain your personal information only as long as necessary to:

• Provide services or support

• Meet legal or regulatory obligations
  Resolve disputes
  Manage potential future claims

The retention period may vary based on the nature of your relationship with us. To request data deletion or more information, contact [email protected].

8. Compliance with Children’s Online Privacy Protection Act

We do not knowingly collect information from children under the age of 13. If we become aware that a child under 13 has submitted personal information, we will delete it promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at [email protected].

9. Accessing and Managing Your Data

You may:

• Access or correct your personal data

• Update your preferences or unsubscribe

• Request account closure and data deletion

• Revoke consent where applicable

Please contact our team via email at [email protected] for support with any of the above.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes are made, we’ll revise the "Last Updated" date above. Significant changes may also be communicated directly.

We encourage you to check this policy regularly to stay informed of how we’re protecting your data.

11. Fees for Data Access Requests

In general, we do not charge a fee for you to access your personal information. However, a reasonable fee may be applied if your request is unfounded, repetitive, or excessive. We may also refuse requests in accordance with applicable laws.

Questions?